Privacy Policy

Frankel Homes, Ltd., dba Frankel Building Group (hereinafter known as “us” or “we”) currently owns and operates this website (“Site” or “Website”). This privacy policy has been compiled to better serve those who are concerned with how their Personally Identifiable Information is being used online. Personally Identifiable Information (hereinafter known as “PII”), as used in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read this Privacy Policy carefully to get a clear understanding of how we collect, use, and otherwise handle your PII as it relates to this Site.

IMPORTANT: BY ACCESSING OR USING WWW.FRANKELBUILDINGGROUP.COM AND/OR ANY PAGES THEREIN, YOU AGREE TO THE TERMS OF THIS PRIVACY POLICY AND GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THE SITE.

INFORMATION WE COLLECT

When you visit our Website, we may collect two types of information: Personally Identifiable Information and Aggregate Information, depending on how you engage with the Site.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Site, such as registering an account, submitting content through online forms and the like and/or sending us feedback, we may ask you to provide certain information about yourself and/or your residence to better serve you. Examples of PII may include your first and last name, email address, home and/or mailing address (including zip code), telephone numbers, photographs and descriptions relating to your residence and other potentially identifying information.

Aggregate Information: This refers to information that does not by itself identify a specific individual. Similar to other commercial Websites, our Website utilizes Web server logs to collect information about how our Site is used. This information, which is collected in a variety of different ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the Website’s Uniform Resource Locator (“URL”) that points to the site you just came from, which URL you go to after visiting our Site, what browser you are using, your Internet Protocol (“IP”) address, the date and time of visits, the pages viewed and time spent at our Website.

HOW WE COLLECT AND USE INFORMATION

We do not collect any PII about you unless you voluntarily provide it to us. However, you may be required to provide certain PII to us when you elect to engage with certain pages available on the Site by way of filling out a form or entering information on our Site. We may also collect certain Aggregate Information. For example, we may use your IP address to diagnose problems with our servers, software, to administer our Site and to gather demographic information.

We will primarily use your PII to provide personalized product or service offerings to you and exchange information with you. We may also use certain forms of PII and Aggregate Information to enhance the operation of our Site, improve our internal marketing and promotional efforts, improve our product and service offerings, and customize our Site’s content, layout, and services.

COOKIES

Depending on how you use our Site, we will store cookies on your computer in order to collect certain aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file which is stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server, and your first name to welcome you back to our Site. We may use cookies to perform tasks such as: monitoring aggregate site usage metrics, storing and remembering your passwords (if you allow us to do so), storing account and advertising preferences that you have set, and personalizing the Services we make available to you. However, we do not use cookies to track your browsing behaviors.

Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Site may not function properly if you elect to disable cookies.

RELEASE OF INFORMATION

We will not sell, trade, or rent your PII to others. We do, however, utilize third-party service providers that we have contracted with (“Service Partners”) to provide online services and/or platforms to aid in the effective communication between ourselves and our clients (e.g. BuilderTrend). We and our Service Partners may need to use some PII in order to perform tasks between our respective sites, or to deliver products or services to you.

We will encourage our Service Partners to adopt and promote strong privacy policies. However, the use of your PII by our Service Partners is governed the respective privacy policies of those providers and is not subject to our control. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other websites accessible through this Site, including our Service Partners, have their own privacy policies and data collection, use and disclosure practices. Please consult each website’s privacy policy. We are not responsible for the policies or practices of third parties, including our Service Partners, even if their websites are accessed through our Site.

Finally, it is possible that we may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII only on advice of counsel, upon receipt of a court order, subpoena, or to cooperate with a law enforcement investigation.

USER CHOICES ON USE OF INFORMATION

We may, from time to time, send you emails regarding events, news about our business or other information that we feel may interest you. If you do not want to receive these communications from us, you can “opt-out” at any time by contacting us.

MISCELLANEOUS

You must be at least 18 years old to have our permission to use this Site. Our policy is that we do not knowingly collect, use or disclose PII about minor visitors.

We reserve the right to change this Privacy Policy from time to time. In the event of any changes in the way we treat PII, we will update the information on this page. Your continued use of the Site and or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) your agreement to abide and be bound by that Policy.